Frequently Asked Questions ❓

Click "Buy Now" on any product page. You will be taken to our checkout form, then redirected to Gumroad to complete your payment securely. You do not need a Gumroad account — just pay and you will receive your PDF download link by email within seconds.

Gumroad accepts all major credit and debit cards (Visa, Mastercard, American Express, Discover) and PayPal. All payments go directly to Gumroad's secure payment processor — we never see your card details.

No account needed at all. Just add to cart, fill in your email, pay on Gumroad, and your download link arrives in your inbox immediately. Simple as that!

Each pattern has its own product page. You can browse our shop and purchase the ones you want. Each purchase gives you its own instant download link by email.

Completely safe. All payment processing is handled by Gumroad, one of the world's leading digital goods platforms. We use HTTPS (secure connection) throughout and never store your payment information.

Immediately after your payment is confirmed, Gumroad sends a download email to the address you provided. Click the download link in that email to save your PDF. The process takes less than 30 seconds!

First, check your spam or junk mail folder. Gumroad emails sometimes end up there. If you still cannot find it, email us at contact@cozyamigurumi.com with your order reference number and the email address you used, and we will sort it out within 24 hours.

Your Gumroad download link does not expire. You can download your pattern again anytime by finding the original email from Gumroad. We recommend saving your PDF to a safe folder on your device or cloud storage.

Yes! The PDF works on all devices — iPhone, Android, iPad, laptop, and desktop. You can open it in any PDF reader app. We recommend saving it to your phone's Files app or Google Drive for easy access while crocheting.

Try a different browser first. If the issue continues, email us at contact@cozyamigurumi.com with your order details. We will send you a direct download link manually within 24 hours.

All patterns are professionally designed PDF files. Each includes step-by-step photos, written round-by-round instructions, stitch counts, a full materials list, and an abbreviations guide. They look great on screen and print perfectly on A4 or US Letter paper.

Many of our patterns are designed specifically for beginners and are clearly labelled. All patterns include an abbreviations guide and show stitch counts after every round so you can check your work as you go. If you can single crochet and do a magic ring, you can follow our beginner patterns!

All patterns use standard US crochet terminology. Every pattern includes a full abbreviations guide at the beginning, so even if you are used to UK terms, you will know exactly what each stitch means.

Yes! You are completely free to sell finished handmade items you make using our patterns. We just ask that you credit Cozy Amigurumi as the pattern designer. You may not resell, copy, share, or distribute the PDF pattern files themselves.

Most patterns use worsted weight yarn (also called Aran weight) and a 3.5mm or 4mm crochet hook. The exact materials are always listed on each product page before you buy, so you can check you have everything ready.

Because our products are instant digital downloads, we generally do not offer refunds once a file has been downloaded. However, if you have a genuine technical issue (file corrupted, wrong file received), contact us within 14 days and we will make it right. See our full Refund Policy for all details.

Email us at contact@cozyamigurumi.com within 48 hours of purchase and we will do our best to help. If the correct pattern is available, we will often arrange a swap or credit for you.

Email contact@cozyamigurumi.com with your order number, the email you used to purchase, and a brief description of the issue. We aim to reply within 24 hours, Monday to Friday.

Any PDF reader works — Adobe Acrobat Reader (free), Apple Books, Google Drive, or your browser's built-in PDF viewer. On mobile, the Files app (iPhone) or Downloads folder (Android) will open it automatically.

Yes! All PDFs are designed for printing on standard A4 or US Letter paper. Use a colour printer for the best experience with the step-by-step photos, or print in black and white to save ink.

Try downloading the file again (use the original Gumroad email link) and opening it in Adobe Acrobat Reader rather than a browser. Browser PDF viewers sometimes reduce image quality. If the issue continues, contact us.